Shipping policy

Welcome to GOMYART. We are committed to providing our customers with a seamless shopping experience, including reliable and timely delivery. This Shipping Policy outlines how we handle the shipping of our products.

1. Order Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times are estimates and may vary due to factors beyond our control. Typical delivery times within Morocco are 1-4 business days.

3. Shipping Methods

  • We offer various shipping options to meet your needs. The available shipping methods will be displayed at checkout.

4. Shipping Confirmation and Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the tracking number provided.

5. Shipping Destinations

  • We currently ship to addresses within Morocco only. Future international shipping is planned, and we will update our policy accordingly when it becomes available.

6. Delivery Issues

  • If your order has not arrived within the estimated delivery time, please contact us at gomyart.store@gmail.com with your order number. We will work with the shipping carrier to resolve the issue.
  • If your order is lost or damaged during shipping, please notify us immediately. We will assist in filing a claim with the shipping carrier.

7. Customs, Duties, and Taxes

  • GOMYART is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

8. Incorrect Shipping Addresses

  • We are not responsible for orders shipped to incorrect addresses provided by the customer. Please ensure all shipping information is accurate before completing your order.

9. Return Shipping

  • For information about returns and exchanges, please refer to our Return Policy.

10. Future International Shipping

  • We plan to offer international shipping in the future. Please stay tuned for updates on our website or subscribe to our newsletter for the latest information.

11. Contact Information

If you have any questions or concerns about this Shipping Policy, please contact us at:

GOMYART

Email:  contact@gomyart.ma

Address: 81 BOULEVARD MOUKAOUAMA 6EME ETAGE N11 CASABLANCA MOROCCO