How Can We Help?
Answers to the questions we hear most about shipping, orders and our handcrafted products. Can't find what you're looking for? Message us on WhatsApp at +212 708 26 63 86 — we reply Monday to Friday, 09:00–18:00.
Shipping & Returns
How your order gets from our Casablanca workshop to your door.
How much does shipping cost?
Shipping is free across Morocco on all orders over 200 dh. For smaller orders, the shipping cost is calculated at checkout based on your location.
How long does delivery take?
Every piece is prepared in our Casablanca workshop and handed to the courier within 1–4 business days. Delivery time then depends on your city — we'll keep you updated once your order ships.
Can I return my order?
Yes. You can return any product within 10 days of delivery, as long as it's in its original condition and packaging. Return shipping is the customer's responsibility, unless the product arrived damaged or defective — in that case, we cover it.
What if my order arrives damaged?
Contact us as soon as possible with photos — by WhatsApp at +212 708 26 63 86 or by email at contact@gomyart.ma — and we'll arrange a free replacement or return.
Orders & Payment
Placing, paying for and managing your order.
Can I pay on delivery?
Yes — payment upon receipt is available anywhere in Morocco. No risk, no stress: you pay when your order arrives at your door. Secure online payment is also available at checkout.
How do I place an order?
Choose your product, pick your finish, add it to your cart and check out in a few clicks. If you'd like advice before ordering, message us on WhatsApp at +212 708 26 63 86 — we're happy to help you choose the right size and finish.
Can I change or cancel my order?
Contact us as soon as possible. If your order hasn't shipped yet, we'll happily update or cancel it for you.
Do you deliver outside Morocco?
We currently deliver across Morocco. Ordering from abroad? Get in touch — we'll see what we can arrange for you.
Products & Care
Materials, sizes, assembly and looking after your GOMYART piece.
What are GOMYART products made of?
Our KUBER collection is crafted from solid Moroccan walnut, solid ash or blackened ash. The Matte series uses precision-milled MDF with a durable matte finish. Accessories combine powder-coated steel with padded felt to protect your desk and devices.
Which size should I choose?
Large (114 cm) is designed for dual-monitor setups. Medium suits a single monitor plus accessories, and Small fits compact desks. Full dimensions are listed on every product page — and our Large shelves support up to 54 kg (120 lbs).
Is assembly difficult?
Not at all — assembly takes less than a minute. Legs and accessories attach through the modular mounting holes, no special tools required.
How do I care for the wood?
Wipe with a soft, dry cloth. Avoid prolonged moisture and direct sunlight to keep the finish looking its best for years.
Will my piece look exactly like the photos?
Almost — solid wood has natural variations in grain and tone, so no two pieces are identical. That's the beauty of a handcrafted product: yours is one of a kind.